Fox Army Health Center

If you have a medical emergency, please call 911 or contact your local hospital right away.

Emergency Room Visits
If you have an emergency, go to the nearest Emergency Room facility. Please call your healthcare team during clinic hours or the clinic Nurse Advice Line after hours at 256-955-8888 and request an authorization for the Emergency Room visit within 24 hours.

Urgent Care Visits
Call the Nurse Advice Line after clinic hours at 256-955-8888 if you need urgent care (NOT AN EMERGENCY). The nurse will provide you with instructions or direct you to an Urgent Care Clinic. Do not go to the Urgent Care Clinic without calling the Nurse Advice Line for authorization as your care need may not be considered an urgent health care need.

Appointments
Patients must arrive 15 minutes prior to scheduled appointment to ensure your healthcare team has adequate time to address your concern. Please call 256-955-1970 for appointments or you can book online using TRICARE On-Line (TOL).

Behavioral Health & Neuro-Psychology Clinic
256-955-8888 ext 1032. Please come to Behavioral Medicine Department (2nd Floor) to complete a packet for provider assignment and appointment.

Immunizations
Monday - Friday, 0800- 1530 with the last injection given at 1520. Closed at 1130 on the first Thursday of every month for training.

Laboratory and Radiology
Hours 0730-1200 & 1300-1600. Closed for lunch. No appointments needed. Please go to laboratory to sign in for laboratory and/or radiology. You will be escorted to the appropriate area for your procedure or checking out radiology films for a network provider referral.

Medication Check-Up
Hours 0800-1600. Review of all your medications, including prescription, over-the-counter, and supplements. Understand how your medications help you, identify medication problems, and compile a complete list of all your medications. Request an appointment: 955-8888, Option 2.

Optometry
Hours 0730-1600. Non-urgent care patients are seen by appointment and a referral is needed if you wish to be seen outside the MTF. Physicals & PHAs can be seen on ?Doctor Days? as walk-ins daily between 0800-1100. Urgent care during normal business hours on a walk-in basis or by an appointment on ?Doctor Days.? Call 955-8888 ext 1520 for information.

Pharmacy
Hours 0730-1630. To ensure that all prescriptions may be filled, the last ticket will be given 15 minutes (1615 Hrs) prior to closing. Prescriptions expire one year from original dispensing date except controlled substances which expire six months from original date. Keep the original package for refills. Please use FAHC refill call in line or our internet refill service to refill current FAHC prescriptions. For more information Call 256-955-8888 ext 1700 or visit our Pharmacy page.

Physical Therapy
Hours 0730-1600. Please call 256-955-8888 ext 1465 for an appointment.

Referrals
You will receive a letter from Humana in the mail usually within 10 days of your clinic appointment with your PCM. Call the specialist for an appointment when you receive the letter. You are encouraged to take portions of your medical record (i.e. x-rays, labs, or clinical notes) that?s applicable to your appointment with the specialist. Copies of referrals can also be obtained at www.humanamilitary.com, TOL or call 1-800-444-5445 for benefits and referral questions. Copies of your clinical notes can be provided to you by requesting from your clinic nurse at the time of your visit or you can request a copy from Medical Records. Please remember to bring your referral results from the specialist with you to your next visit with your PCM.

Tricare On-Line (TOL)
You can make a Primary Care appointment online, order pharmacy refills, or find your referral by using TOL, 24 hours a day, 7 days a week. All you need is to register in TOL. TOL website is www.humanamilitary.com . It?s easy and fast. TOL links you and your family to healthcare services, resources, and information through a secure internet environment. TOL provides a list of acute and routine appointments with your PCM, and where available, wellness care appointments (eye exams, mammograms, physicals, Paps.

For more information about TRICARE benefits and referrals, go to: www.humanamilitary.com or call 1-800-444-5445.

Wellness Center
Hours 0730-1600. Call 955-8888 ext 1026 for an appointment. Classes: Weight Loss, Diabetic Education, Smoking Cessation, Welcome to Wellness, Lunch & Learn, and Cholesterol Management Class.

Source: redstone.amedd.army