Peak Hours
Services during the hours of 1100-1300 are reduced to allow team members to take meal breaks. Customers with scheduled appointments take priority over walk-in customers and will be serviced at their scheduled appointment time.
Setting up Your Appointment
20 mins are allocated for each scheduled appointment. If you require more than one transaction (ID card or DEERS/RAPIDS update), please schedule multiple appointments to help us stay on schedule and service customers in a timely manner.
Cancel / Reschedule Appointment
Please print and keep a copy of your appointment confirmation page. You will need to know your confirmation number to cancel/reschedule an appointment.
Be Prepared for Your Appointment
Be prepared with valid eligibility documentation and identification. If you are more than five minutes late for your appointment you may need to reschedule or be seen as a walk-in customer.
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