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NPS MWR has the worst customer service. I am a retired Navy Officer and NPS graduate living in Monterey. The fitness center front desk personnel, with the exception of Sue, are absolutely clueless. They give no customer support and talk bad about the gym patrons, behind their backs. The young kids behind the front desk always address my wife by her first name, very disrespectful. The NPS staff make the patrons feel like we have to be grateful they even talk to us.
posted over 8 years ago