The 419th FW ID Card/DEERS Office does not have online appointment scheduling.
ISSUING A NEW ID
This scheduler is for CACs/Dependent Cards/Retiree Cards. All other DEERS transactions are done on a walk-in basis only.
LOCATION
There are two DEERS ID sites in Building 430 the 419 FSS DEERS/ID Card Office is located in Building 430 back side, 8th street and Community lane across the street from The Landing.
IDENTIFICATION INSTRUCTIONS
All customers age 18 and older MUST present TWO forms of ID (UNEXPIRED). The primary ID must be a valid state or federal government issued photo ID. The secondary ID can be a birth certificate, SSN Card, voter registration card, school ID with photo,
CAC RESET: INVALID PIN/BLOCKED/LOCKED
No appointment is needed for a CAC reset. If you received an error stating you have been BLOCKED or LOCKED OUT or you have an INVALID PIN error you will be required to reset your CAC. This action will be conducted as a Walk-In service.
LOST OR STOLEN CAC/ID CARDS
ID Cards are the property of the United States Government and holders are required to safeguard their ID Card/CAC at all times. Pursuant to Directive Type Memorandum(DTM) 08-003 and 75 ABW/CC policy memorandum: Cardholders' will report the incident to
ADDITIONAL DOCUMENTATION
If you are obtaining a new CAC due to promotion, enlistment extension, reenlistment, going on active duty, etc., please bring your orders, contract, or other documentation that supports the change in status.
ACCEPTABLE IDENTIFICATION EXAMPLES
Primary; Military ID,Driver's License, Passport. Secondary: ID Types: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC). All must be unexpired with the exception of the
IDS NO LONGER ACCEPTABLE
Due to a recent system upgrade, ID card offices can no longer accept a Student ID, Expired IDs, Veterans Identification Card (VIC). Note: Concealed Weapons Permits are not acceptable.
90 DAY RENEWAL POLICY
The policy regarding the timeline for renewing your ID has recently changed. You are now allowed to renew the ID 90 days prior to the expiration date.
CHANGES TO YOUR DEERS RECORD
If any changes need to be made to a record, the sponsor must be present or a valid Power of Attorney must be presented each time. Additionally, valid supporting documentation MUST be provided.
DEPENDENTS WITHOUT SPONSOR PRESENT
All dependents without Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by a Sponsor and Verifying Official ahead of time. 1172-2 forms can be hand filled but must be notarized and be originals.
ID Card Office Online
DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect. Sponsor with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record.
Retiree ID Cards
Due to a recent system update, Pre-Medicare Retiree ID cards with a previous "INDEF" end date will now be issued with an expiration date. The front expiration date will now reflect the date of the end of Tricare/Begin date of Tricare for Life.
Adding children to DEERS
Child enrollment required documents: birth cert. & social security card. Stepchild: the marriage cert. is also needed. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well.
Adding Spouse to DEERS
When adding a spouse to DEERS, the sponsor must bring the following documents for their spouse: Marriage Certificate, birth certificate, social security card. & a photo ID.
100% Disabled American Veteran
For first time DoD 100% DAV ID issuance the following documents are required: DD214, VA Award Letter/Award Packet, State or Federal Government Issued Photo ID and Social Security Card.
Foreign Documentation
All Foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. Contact the document issuing facility to obtain authentication certification.
Full Time College Students
Must present a letter from the school's registrar office stating enrolled/registered full time in an accredited college in pursuit of an Associate Degree or higher. Sponsors must also certify on the 1172-2 form they provide over 50% support to the child.
Young Adult Program
As part of the health Care reform, there is now a young adult program available for your dependents. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Contact TRICARE for more info.
Cancel /Reschedule Appointment
Customers will need to know their confirmation number to cancel or reschedule an appointment. Please keep a copy of your appointment confirmation in the event you need to cancel or reschedule your appointment.
Verify Requirements
If the information above does not pertain to your situation, please call the ID Card Office BEFORE arriving to ensure the DOD requirements will be met for your requested DEERS transaction to take place.
Source: RAPIDS website