Survivor Outreach Services (SOS) Provides support and assistance for Families of fallen service members through support groups, benefits and financial counseling/planning, and referral services. The challenges and grief associated with losing a spouse, child, parent and/or sibling can continue after the Casualty Assistance Officer has concluded his or her duties. SOS has been established to assist with issues, as long as your Family desires the support. Services are provided based on specific individualized needs, under confidentiality guidelines. The program is here to help connect, coordinate, monitor, and support the needs of Families of our fallen heroes by providing compassionate advocacy services, using available Army and external resources.