ID Card Facility (MPD)

The ID Card/DEERS Office at Fort Benning is located in The Soldier for Life Center. They do not service walk-in appointments and you can make an appointment online at the RAPIDS appointment link.

EMERGENCY CAC ONLY
A same day appointment will be offered only for emergency CAC services (i.e. lost,stolen, destroyed or missing certificates).Customers are encouraged to schedule an appointment for ID card renewal 60-90 days prior to the card expiration date.

SCHEDULING OF APPOINTMENTS
YOU MUST SCHEDULE AN APPOINTMENT FOR EACH PERSON REQUIRING SERVICE. ONLY SCHEDULE APPOINTMENTS WILL BE SEEN. EACH SCHEDULE 30 MIN APPOINTMENT IS LIMITED TO 1 CAC ONLY.

SCHEDULING OF APPOINTMENTS
Every time sponsor must be present, if not you must bring a Special DEERS POA with you to get a Dependent ID. The DEERS POA has to be in its Original form.

CANCELLATION OR RESCHEDULE
Customers will need to know their confirmation number to cancel/reschedule their appointment. Please keep a copy of your confirmation page. If you more than 10 minutes late you will need to reschedule.

PROOF OF IDENTITY
Expired forms of identification are not accepted as a valid ID. All identification submitted MUST be CURRENT. We cannot accept a Line Badge, Company Badge, Medicare cards, W-2, Concealed Weapons Permit/Licenses, or School ID.

PROOF OF IDENTITY; CONT
EXPIRED IDENTIFICATION IS NO LONGER ACCEPTABLE. THIS INCLUDES IDENTIFICATION CARDS AND DRIVERS LICENSES FROM STATES THAT ALLOW MEMBERS OF THE MILITARY AND THEIR FAMILY MEMBERS TO RETAIN THEIR LICENSES AFTER THEY EXPIRE

PROOF OF IDENTITY; CONT
IF THE IDENTIFICATION OR LICENSE HAS EXPIRED DATE, IT IS NOT ACCEPTABLE. DRIVER'S LICENSES WITHOUT AN EXPIRATION DATE. THE EXP DATE FIELD STATES "MILITARY" CAN STILL BE USED. DRIVER'S LICENSE WITH 00/00/0000 IS NOT VALID.

PROOF OF IDENTITY; CONT
THE SECONDARY IDENTIFICATION SOURCE CANNOT BE THE SAME DOCUMENT TYPE AS THE PRIMARY. I.E. AD/RES CAC CIV/CTR CAC AND/OR DRIVERS LICENSE AND STATE ID. All names must be the same on each identity documentation.

PROOF OF IDENTITIY; CONT
A verification letter from the Social Security Administration is allowed in place of a Social Security Card as long as both pages are presented (page 1 has the individual's name, page 2 has the individual's social security number).

COURT DOCUMENTS
All court documents (i.e. marriage, divorce, adoption and wards) must be state or county certified stating that it has been filed and recorded in the courthouse. Must be original and have a file number. Cannot take divorce decrees from lawyers office.

DOCUMENTATION; CONT
All foreign documents must be original, the Apostille and the translated copy in English. Documents can be translated through Military One Source.

LOST OR STOLEN ID CARD, MILITARY MEMBERS
A memorandum or Counseling Statement HAS TO BE DIGITALLY SIGNED BY E7 AND ABOVE AND TWO acceptable forms of ID

LOST OR STOLEN ID CARD, DOD/DA CIV EMPLOYEE
Letter or a memorandum from the Civilian Personnel HR department. NAF employees will need a memorandum from their supervisor describing the date, place & circumstance if the loss or theft. The letter or memo must be on the activity's letterhead, dated,

LOST OR STOLEN ID CARD, DOD CONTRACT PERSONNEL
Statement or memorandum from the contractor's COR, Trusted Agent Sponsorship system (TASS) describing the date, place & circumstances of the lost or theft.Statement or memo must be on the activity's letterhead, dated, and signed. And two(2) forms of ID.

LOST OF STOLEN ID CARD, FAMILY MEMBERS/DEPENDENTS/
MP/Police Report describing the date, place and circumstances of the loss or theft and two (2) acceptable forms of ID. All names must be the same on each identity documentation

LOST OR STOLEN ID CARD, RETIREES
MP/Police Report/ Statement or memorandum describing the date, place, and circumstances of the loss or theft. And two (2) acceptable forms of ID

ELIGIBILITY REQUIREMENTS, MILITARY MEMBERS
Must present (2) valid forms of of identification. Name change must reflect in DEERS prior to arrival.Names must match on both ID's You can call 1-800-538-9552 to verify name change.

ELIGIBILITY REQUIREMENTS, DOD CONTRACTORS
All data must be previously input and verified through the Trusted Agent Sponsorship System (TASS). Must have two (2) valid forms of unexpired identification. All names must be the same on each identity documentation

ELIGIBILITY REQUIREMENTS, DOD CIVILIAN
All data must be previously input through Civilian Personnel Advisory Center (CPAC) and two (2) valid unexpired forms of identification.

ELIGIBILITY REQUIREMENTS, FAMILY MEMBERS
Must have two (2) valid unexpired forms of ID for anyone over the age of 18. All names must be the same on each identity documentation. Sponsor must be present.

ELIGIBILITY REQUIREMENTS, RETIREES
Initial Retirement: Retirement Orders and/or DD Form 214 (Member 4 or 8 Copy). Reserve/National Guard Retirees: Orders/Letter transferring to Retired List and authorizing retired pay. If Medicare eligible, must present Medicare Part B card.

ELIGIBILITY REQUIREMENTS, 100% DAV
Letter from Department of Veterans Affairs show member as a honorably discharged veteran rated as 100% service connected, authorizing commissary store and exchange privileges, DD Form 214 (Member 4 Copy), Drivers license, SS card.

ELIGIBILITY REQUIREMENT DAV, CONT
If adding family members: original marriage certificate, social security card and birth certificate for each member.

ELIGIBILITY REQUIREMENTS, FULL TIME STUDENTS
Full time students can be updated 90 days prior to their 21st birthday. Sponsor MUST bring a CURRENT (dated within 14 days of time of issuance) letter from school register or enrollment services must state the following: full time student,

FULL TIME STUDENT ELIGIBILITY REQUIREMENTS, CONT
ENROLLED IN A DEGREE PROGRAM, PREVIOUS AND CURRENT ENROLLMENT DATES, EXPECTED GRADUATION DATE ANNOTATED AS FOLLOWS: (MM/DD/YYYY). BRING TWO UNEXPIRED FORMS OF ID. SPONSOR MUST PROVIDE OVER 50% OF SUPPORT

ADDING FAMILY MEMBERS DOCUMENTATION
Birth certificate and marriage certificate ALL must be original or a true certified copy.

ADDING FAMILY MEMBERS
Marriage Certificate/License, Birth Certificate, SS card, photo ID from state or local government and original divorce decree, annulment or death certificate from previous marriage. If spouse is separating from service please provide their DD Form 214.

ADDING FAMILY MEMBERS FOREIGN DOCUMENTS
All foreign documents must have an Apostille and English translation. Please contact the Department of Foreign Ministry Affairs in the contry of issuance or Google "Apostille Certfication & Country for guidance.

ADDING CHILDREN/NEWBORN
All original documentation: Birth Cetificate and SS Card. (If parents are not married see illegitimate child section below). Add newborn original Birth Certificate or Confirmation of birth, SSN (90 days to update SSN before health insurance is suspended).

ADDING FAMILY MEMBERS, STEPCHILDREN
Marriage Certificate/License, Birth Certificate, SS Card (all originals..

ADDING FAMILY MEMBERS, ADOPTED CHILDREN
Final Adoption Decree or documentation from authorized placement agency under the Department of Human Services, birth certificate and ss card with sponsor's last name.

ADDING FAMILY MEMBERS, WARD
Court order granting custody to the Sponsor. The court order must stipulate that the child will be in the care of the sponsor for no less than twelve (12)consecutive months. Birth certificate and SS card.

ADDING FAMILY MEMBERS, ILLEGITIMATE CHILD
Birth Certificate, SS Card, and one of the following: Voluntary Acknowledgement of Paternity from the State in which the child was born or Court Order establishing paternity. DNA results are unacceptable

ADDING FAMILY MEMBER, NOTES
Only newborns and foreign nationals can be enrolled without a SS card. The SS card must provide once received to continue receiving benefits.

DFAS DEPENDENCY DETERMINATION APPROVAL CONT
Once completed you must mail or fax your Packet to DFAS Indianapolis. All packets must be re-certified every 4 years. CANNOT CROSS SERVICE PLEASE GO TO YOUR BRANCH OF SERVICE.

DFAS DEPENDENCY DETERMINATION APPROVAL
The ID Card Facility does not handle the approval for these requests. Forms can be picked up at our office; however, we cannot provide any guidance on the completion of these documents you must contact DFAS.

Driving Directions
The address is 8150 Marne Road, Ft.Benning, GA 31905. Take I-185 South to Ft. Benning, go thru checkpoint, Exit at Marne road, at the light turn right; continue over the bridge. At the next light turn right the office is directly in front of you.

RAPIDS SELF-SERVICE
DOD common Access Card (CAC) holders may access their DEERS record to make changes, perform CAC/PIV updates, or sign the DD Form 1172-2 using RAPIDS Self-Service (RSS): https://www.dmdc.osd.mil/self_service

RAPIDS SELF SERVICE
DOD common Access Card (CAC) holders may access their DEERS record to make changes, perform CAC/PIV updates, or sign the DD Form 1172-2 using RAPIDS Self-Service (RSS): https://www.dmdc.osd.mil/self_service

Source: RAPIDS